About us

Who Is IPTV West?

IPTV West is a Canadian IPTV provider at iptvwest.ca that sells IPTV subscriptions for live TV, sports, movies and series. We offer a free 24-hour trial, prices in Canadian dollars, payment by Interac e-Transfer, and setup help in English and French.

What we do

We run an IPTV service for Canadian homes. One subscription gives you 20,000+ live channels and 90,000+ movies and series, with a TV guide and catch-up, on devices you already own: Smart TVs, Fire TV, Android boxes, Apple TV, phones and computers.

For most customers, that replaces a cable or satellite package. For others, it sits beside one, to add French channels in an English-speaking house or channels from back home for a parent who just moved here.

The channels are half the job. The other half is help. Most of our day goes to questions like which app to use on an older Samsung, why the guide is three hours off, or whether the basement Wi-Fi can handle 4K. We'd rather spend ten minutes getting your setup right than have you give up on the first night.

New to IPTV? Start with what an IPTV subscription includes, then pick your device in our installation guide. We also run an IPTV reseller program for people who want to sell the service to their own customers.

IPTV West at a glance

Name
IPTV West (also written IPTVWest)
Service
IPTV subscriptions with 20,000+ live channels, 90,000+ movies and series, a TV guide and catch-up
Area served
Canada
Plans
1, 3, 6 or 12 months, from $15.99 CAD
Support languages
English and French
Support hours
7 days a week, 9 a.m. to midnight (Eastern Time)
Payment
Interac e-Transfer, in CAD
Free trial
24 hours

Our approach

How we work

Six things we do for every customer, because we'd want the same if we were the ones cutting cable.

  • Trial first

    Anyone new can take a free 24-hour trial on their own TV and their own internet. If it doesn't run well in your home, you find out before you spend anything.

  • Clear prices in Canadian dollars

    Plans run from $15.99 for 1 month to $89.99 for 12 months, in CAD. Every plan includes every channel. See the full list on our IPTV pricing page.

  • Pay by Interac e-Transfer

    You send the payment from your own bank, the same way you'd pay back a friend. There's no card on file, so nothing is ever charged without you.

  • Help in English and French

    Write to us in English or French. We answer 7 days a week, 9 a.m. to midnight (Eastern Time), and we'll stay with you until the channels are playing.

  • Prepaid, never locked in

    Plans are prepaid for 1, 3, 6 or 12 months. When yours ends, you decide whether to renew. There's nothing to cancel and no early-exit fee. Our cancellation policy spells it out.

  • A written refund policy

    If the service isn't right for you, our refund policy explains how the 7-day window works and what the conditions are.

Who we serve

IPTV service across Canada

If your home has a steady internet connection, we can serve it, from a condo downtown to a farmhouse off a gravel road. Our lineup also has international channels for families who want TV from home: South Asian, Arabic, Filipino, Portuguese, Chinese, Caribbean and Latin American.

British Columbia

Vancouver, Surrey, Victoria and Kelowna. The TV guide follows your device's time zone, so Pacific time works as it should.

Alberta

Calgary, Edmonton, Red Deer and Lethbridge, where a lot of people want hockey on a cold night and not a cable bill.

The Prairies

Winnipeg, Regina and Saskatoon, plus rural homes with a connection fast enough for HD streaming.

Atlantic Canada

Halifax, Moncton, Saint John, Charlottetown and St. John's, including francophone homes in New Brunswick.

Our limits

What we won't do

Some shortcuts are common in this business. We skip them.

  • No lifetime deals

    You'll see ads for "lifetime IPTV" at a one-time price. Servers and support cost money every month, so those deals tend to end when the seller disappears. Our longest plan is 12 months because that's a promise we can keep.

  • No fake reviews

    We don't write reviews for ourselves or pay anyone to. Every review on this site was written by a customer, and if we only have a few, we show a few.

  • No hidden renewals

    Nothing renews behind your back. With Interac e-Transfer, a new plan only starts when you send a payment yourself.

  • No promises you can't check

    We won't tell you a channel will play perfectly on your Wi-Fi before you've tried it. That's what the trial is for. Our checklist for choosing an IPTV provider shows what to test.

Get in touch

How to reach IPTV West

Email us at help@supportiptv.ca. We answer 7 days a week, 9 a.m. to midnight (Eastern Time), in English or French.

Someone from our support team reads and answers every message. If we can't fix something, we'll say so instead of keeping you waiting.

Tell us your device, the app you're using and your province, and we can usually sort things out without a long back-and-forth. To order a plan or ask about screens for the whole house, use the form on our online support page. Curious whether IPTV makes sense for you at all? Read why Canadians are switching to IPTV, including when it isn't a good fit.

See for yourself

Take the free 24-hour trial on your own TV. If it works in your home, plans start at $15.99 CAD.